How Halal SuperApp handles your information.
This policy explains what information we may collect through the Halal SuperApp website and mobile app, how we use it, and how you can contact us with privacy questions.
1. Who we are
Halal SuperApp is a product operated by a small team working from Saskatchewan under our parent company, Intellicrux. This Privacy Policy applies to our website, marketing pages, and the Halal SuperApp mobile application.
2. Information we may collect
Depending on how you use the website or app, we may collect information such as:
- Your name, email address, or account details when you sign in or contact us
- Device and app information such as operating system, app version, and browser details
- Approximate or precise location data if you allow location-based features in the app
- Listing information, business information, or content you choose to submit
- Messages, feedback, reports, or support requests you send to us
- Usage information that helps us understand performance, bugs, and feature improvement needs
3. How we use information
We use information we collect to operate and improve Halal SuperApp, including to:
- Provide prayer tools, halal discovery, community, and listing-related features
- Show location-aware results when you allow location access
- Let users manage listings, accounts, and submitted content
- Review reports, moderation items, and support requests
- Improve app performance, reliability, and security
- Communicate updates, responses, or important service notices
4. Location data
The app may request location access for features such as prayer relevance, masjid discovery, halal listings near you, and home-based notification behavior. You can manage location permissions through your device settings. Some features may not work properly if location access is denied.
5. Listings, community content, and submissions
Information submitted by users, business owners, or administrators may appear in parts of the app or website where relevant. We may review, moderate, edit, reject, or remove content to protect quality, safety, and platform integrity.
Listings may come from our team, users, or verified business owners. A listing being present on the platform does not mean Halal SuperApp is acting as a halal certification body.
6. Diagnostics, bug reports, and feedback
If you allow diagnostics or submit feedback, we may receive technical information such as device type, app version, screen context, and error details so that we can investigate bugs and improve the product. We use this information for maintenance, support, and quality improvement.
7. Sharing of information
We do not sell personal information. We may share information only when reasonably necessary to operate the service, such as with hosting, infrastructure, analytics, authentication, moderation, or support providers, or when required by law or for platform safety.
8. Data retention
We keep information for as long as needed to operate the platform, fulfill support and moderation needs, comply with legal obligations, resolve disputes, or improve the service. Some information may remain in backups or logs for a limited period.
9. Security
We take reasonable administrative, technical, and operational steps to protect the platform and the information we receive. However, no method of storage or transmission can be guaranteed completely secure.
10. Children's privacy
Halal SuperApp is not intended for children to use independently in a way that knowingly provides personal information without appropriate supervision. If you believe a child has submitted personal information improperly, contact us so we can review and act.
11. Your choices
You may be able to update or remove certain information through your account, device permissions, or by contacting us. You can also control app permissions such as notifications and location access through your device settings.
12. Changes to this policy
We may update this Privacy Policy from time to time as the platform evolves. When we make material changes, we may update the date on this page and revise the content accordingly.
13. Contact us
If you have questions, privacy concerns, or data-related requests, contact us at hello@halalsuperapp.com.